ABTA 38 Years | Mon - Fri: 9am to 5:30pm | Sat: 9am to 5pm | Sun & Bank Holidays: 10am to 4:00pm

0800 707 6229

Kempinski Hotel Grand Arena - Bansko

Please call free on – 0800 707 6229 – for huge extra savings on Kempinski Hotel Grand Arena – Bansko

The renowned Kempinski Hotel Grand Arena is ideally positioned at the foot of the ski slopes and opposite the Bansko gondola lift and only a short walk away from the town centre. Indulge into a one-of-a-kind luxury experience in this Alpine style hotel and enjoy the best spa in Bulgaria with the most lavish breakfast in town. The hotel has been voted as Bulgaria’s Best Ski Hotel for 2013, 2014, 2015, 2017 and 2018 by World Ski Awards, won Bulgaria’s Leading hotel award for 2017 & 2018 by World Travel Awards and Bulgaria’s Best Hotel Spa by World Spa awards for 2018. With a mixture of traditional architecture and modern comfort, this impressive hotel comprises of 5 connected buildings with an extensive range of on-site facilities. The fully refurbished Kempinski The Spa centre features a wide range of thermal facilities and offers variety of treatments.

  • Ski-in, ski-out location opposite the main gondola.
  • Voted Bulgaria’s Best Ski Hotel in 2013, 2014, 2015 and again in 2017, 2018.
  • Indoor and outdoor pools, fitness room and superb spa.
  • Choice of restaurants and bars with fantastic food and wide range of drinks

Package prices are per person, unless specified, and include:

Return Flights
Coach transfers
A 20kg luggage allowance per person.
Accommodation and meals as described.
All known current airport and security charges.

  • Library
  • Number of indoor pools – 3
  • Number of outdoor pools – 2
  • Lift
  • 24-hour front desk
  • Turkish bath/Hammam
  • Porter
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Conference space size (meters) – 250
  • Number of meeting rooms – 4
  • Terrace
  • Ski-in/ski-out access
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Outdoor tennis court
  • Total number of rooms – 123
  • Number of floors – 5
  • Number of buildings/towers – 5
  • Airport transport (surcharge)
  • Tennis on site
  • Fireplace in lobby
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of poolside bars – 2
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Steam room
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Children’s club (free)
  • Number of coffee shops/cafes – 2
  • Smoke-free property
  • Outdoor seasonal pool
  • Supervised childcare/activities (free)
  • Children’s pool
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Spa services on site
  • Ski storage
  • Number of restaurants – 3
  • Conference space size (feet) – 2691
  • Banquet hall
  • Laundry facilities
  • 24-hour fitness facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

All rooms have a cable TV, minibar, tea and coffee making facilities, hairdryer, safe and bathrobes.

Deluxe Double Room (38m²) – sleeps 1-3 (max 2 adults): Kingsize bed, single roll-out bed, private bath, shower, WC and balcony with views over the town.

Deluxe Twin Room (38m²) – sleeps 1-3 (max 2 adults): Twin beds, single roll-out bed, private bath, shower, WC and balcony with views over the town.

Deluxe Double Room (38m²) – sleeps 1-3 (max 2 adults): Kingsize bed, single roll-out bed, private bath, shower, WC with balcony and mountain view.

Cots are available to hire, free of charge, request at time of booking


Savour the richest breakfast in town or a sumptuous dinner in a buffet style. The talented International team of chefs is dedicated to satisfying everyone’s wishes. Guests can enjoy meals from all over the world – from traditional Bansko and Bulgarian specialities to Mediterranean and Oriental cuisine.

At breakfast, you have the opportunity to select from more than 100 components, including freshly baked croissants, smoked salmon, sparkling wine and homemade Bulgarian Banitsa. A live-cooking station also serves piping-hot omelettes, sausages and pancakes straight from the pan!


Enjoy a gourmet experience with Italian flair in a romantic and sophisticated ambience. The fine-dining restaurant showcases Mediterranean cuisine with a Weekly Special Menu guided by authentic flavours and the finest, locally sourced ingredients. To sweeten your day up, you must try a speciality from the Dessert Menu.

Live cooking in the open kitchen creates an amazing experience for every visitor. Your dinner will be accompanied by a rich collection of wines from every corner of the world – from exquisite local produce to imported Italian, Spanish and Australian labels.


Enjoy an incredible journey to exotic Asia at the only sushi bar in the region, featuring the unique for Bulgaria three Teppanyaki tables. Treat yourself to a mouth-watering selection of traditional Japanese specialities made by an authentic recipe by our talented team of Asian chefs.

Book your seats at the Teppanyaki table and witness our highly skilled masters of Teppanyaki as they showcase their fiery art especially for you.


The Kempinski offers free supervised daycare for little ones aged between 3 and 12 years, offering them uninterrupted playtime and child-appropriate activities.


  • Arts and crafts
  • Origami
  • Kids sleigh tournament
  • Imagination games
  • Puzzles
  • Educational games
  • Free play

Childcare options: 
Open daily from 9am-6pm and on Fridays and Saturdays there is also evening childcare from 6-9pm.
A babysitting sevice is also available, for an extra charge.

Surrounded by pristine nature and located at the foot of the Pirin Mountains, the fully renovated Kempinski The Spa offers the ultimate spa experience inspired by the European cycle of the seasons. The brand new SPA features Finnish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, 1 indoor and 2 outdoor swimming pools, indoor and outdoor Jacuzzi, extensive fitness centre and unique snow room. A variety of authentic Thai massages, seasonal treatments and beauty procedures with all natural cosmetic products await to be discovered.

Genuine Tranquillity in the Relaxation Area

Indulge yourself within the harmonious atmosphere of the splendid spa area. Enjoy breathtaking views of the Pirin Mountains from the indoor and outdoor swimming pools or relax in our steam baths or saunas.   Gifted therapists, exquisite products and unique treatments will make your individual spa experience unforgettable.


Please note, prices listed are guide prices only and are based on 2 people sharing and don’t include any additional supplements. Holiday prices are fluid and dynamic and may be changed at a moment’s notice, prior to booking, at which point they are confirmed. Please call the team free on 0800 707 6229 for more departure dates available and a quote.

Please call us free on 0800 707 6229 for pricing and availability

Useful Info


Board Basis

Half Board

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